At raja328, your privacy is not just a box we tick — it is a responsibility we take seriously every day. This document clearly outlines how we collect, use, store, and protect your personal information as one of our members.
Six core principles that underpin how raja328 manages your personal data
All data transmitted between your device and raja328's servers is encrypted using 256-bit SSL protocol — the same standard used by major Malaysian banks such as Maybank and CIMB. Your information cannot be intercepted by any third party.
Raja328 has never sold, rented, or traded member personal data to any third party for marketing purposes, and never will. Your data belongs to you — we only use it to improve your experience on our platform.
Raja328 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your data is collected and processed in accordance with the principles established under Malaysian law, including the principles of notice, consent, and data integrity.
We believe in full transparency. This Privacy Policy is written in plain, easy-to-understand language — not complex legal jargon — so you truly know what happens to your data without needing an expert to explain it.
You have the right to access, correct, or request deletion of your personal data at any time. Raja328 provides a straightforward and efficient process for managing your privacy rights — without unnecessary bureaucratic hurdles.
Raja328's Privacy Policy and security practices are reviewed on a regular basis by our internal security team and accredited independent third parties. Any material changes will be communicated to members via email and platform notifications.
This Privacy Policy describes the data collection, use, storage, and protection practices of Raja328 ("we", "raja328", "Platform") with respect to all users and members who register for or use our services in Malaysia. By registering an account or using the raja328 platform, you agree to the terms set out in this Privacy Policy.
This document is written in Bahasa Melayu as the official version for Malaysian users. Raja328 is committed to ensuring every member clearly understands their rights regarding personal data.
Raja328 is an online casino and betting platform serving users in Malaysia. We understand that your trust in us is closely tied to how we handle the personal information you share. We take this responsibility seriously and approach every data-related decision with the utmost care.
This Privacy Policy applies to all information collected by raja328 across various channels, including the official raja328 website, mobile applications (where available), communications via email or live chat, and any other interactions with our platform.
Raja328 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which sets the minimum standards for personal data protection in the country. Beyond PDPA compliance, we implement additional security measures that exceed the minimum legal requirements to ensure your data remains protected at all times.
When you register an account or use raja328's services, you may provide us with the following information:
When you browse or use the raja328 platform, our systems automatically record certain technical information:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Device Data | Device type, OS, web browser | Optimise user experience |
| Network Data | IP address, approximate location | Security & fraud detection |
| Activity Data | Games played, session duration | Platform improvements & support |
| Transaction Data | Total deposits, withdrawals | Financial compliance & records |
| Cookie Data | Preferences, login sessions saved | Ease of Use |
Raja328 does not collect your full identification card number (MyKad) except for mandatory KYC identity verification purposes, and such information is stored in a fully encrypted environment.
Raja328 uses collected personal data solely for the following legitimate and stated purposes:
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), raja328 processes your personal data on the following legal bases:
Raja328 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data may be shared only in the following limited situations:
All third parties who receive data from raja328 are required to sign a strict data protection agreement and comply with security standards equivalent to or higher than our own.
Raja328 takes data security seriously. Below are the technical and organisational measures we employ to protect your personal data:
While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in keeping your account secure — always use a strong password and never share your login credentials.
Raja328 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. General retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of active account | Service management |
| Transaction Records | 7 years after account closure | Financial legal requirements |
| Communication Logs | 3 years | Dispute resolution |
| KYC Data | 5 years after account closure | AMLA Compliance |
| Cookie Data | Up to 12 months | Platform functionality |
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
Raja328 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the raja328 platform.
As a raja328 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data:
You are entitled to a copy of the personal data we hold about you. Submit your request through your account settings or contact our support team.
If any of your data is inaccurate or outdated, you have the right to request a correction. Update your basic information through your profile settings.
In certain circumstances, you may request the deletion of your personal data. Such requests are subject to any legal obligations that remain applicable.
You may object to the processing of your data for direct marketing purposes at any time by contacting our team.
You have the right to receive the data you have provided to us in a machine-readable format and to transfer it to another provider.
In certain circumstances, you may request a temporary restriction on the processing of your data while a dispute or query is being resolved.
To exercise any of the rights above, please contact our Privacy Officer at privacy@raja328.im or via our 24/7 live chat. We will respond within 30 business days.
Raja328 services are strictly for individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that we have collected data from a minor without parental or guardian knowledge and consent, we will take immediate steps to delete that data and close the associated account.
If you believe your child or a minor has registered an account on raja328, please contact us immediately at support@raja328.im so that we may take the appropriate action promptly.
Raja328 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or our business practices. When we make material changes, we will notify you via:
The "Last Updated" date at the top of this document will always reflect the most current version. Continued use of the platform after any changes are published constitutes acceptance of the revised terms.
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to us through the following channels:
Other pages you may find helpful
With 256-bit SSL encryption, full PDPA compliance and a commitment to never selling your data, raja328 is a platform you can trust. Register today and enjoy a safe, fair and enjoyable gaming experience.